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Quality Philosophy |
Our commitment to quality harnesses this philosophy and helps us to
continuously satisfy clients beyond their expectations.
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Capability from Systems, processes, and
competencies
Our capability to continuously exceed our clients' expectations is based
on the foundation of comprehensive systems and processes on a
"People-Process-Technology" dimension. We continuously incorporate best
practices from industry standards. |
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Quality Defined
Quality is value as perceived by the customer. Value relates to being on
time defect free, cost, and meeting explicit as well as implicit needs
of the client. We care for not just what we deliver to our clients but
also how we deliver the end product or service. To address the "how" we
enforce due diligence in our processes, systems, tools, and attitudes. |
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A Holistic approach to quality
Quality is addressed holistically through the triad of
People-Process-Technology. We have a Competency and Culture (C2) team
which drives organizational competency development. This is combined
with best practices from industry standards. We have an integrated
client-server, Web-based tool to automate these processes and to support
distributed global development. We believe that close integration of
People-Process-Technology facilitates high-quality solutions to clients
faster.
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